WhatsApp automation
WhatsApp messages that send themselves
Order updates, reminders and common replies go out on time, through WhatsApp's own official business system. Your team steps in only when a person is needed.
What it takes off your plate
By hand
- Type the same order update again and again
- Remind customers about payments by hand
- Answer "what are your timings?" all day
- Lose people who messaged after hours
With a system
- Updates go out the moment the status changes
- Payment and appointment reminders go out on time
- Common questions answered in seconds
- Every enquiry gets a reply and lands in your lead list
Where it helps
Clinics
Appointment confirmations, a reminder the day before, and a reply with the address and parking details.
Online stores
Order confirmed, shipped and delivered updates, and a gentle nudge for carts left behind, only to people who agreed to hear from you.
Coaching institutes
Batch timings, fee reminders and class change alerts for students and parents.
Real estate brokers
An instant reply to every property enquiry with the details and a choice of visit slots.
In plain words
- WhatsApp Business Platform
- WhatsApp's official system that lets businesses send messages from software. It is run by Meta, the company that owns WhatsApp.
- Message template
- A message you write once and WhatsApp approves. Businesses use approved templates to start a chat with a customer.
- Opt-in
- The customer's yes to getting messages from you. We build it into your forms, checkout and first chat.
What we need from you
- Your business WhatsApp number. We guide every step of moving it to the official platform.
- Access to your order system, booking tool or sheet
- 15 minutes to agree the messages and the tone
What stays human
Complaints, special requests and anything that needs judgement come to your team, with the whole chat in front of them.
Book a free 15-min audit
Tell us the one task your team repeats every day. We will show you how this system would take it off their plate.
- Fill this form.
- We talk for 15 minutes and map the busy part with you.
- You get a plain plan: what we would build, the price and the time.
WhatsApp automation: questions owners ask
Will my WhatsApp number get blocked?
We use only the official WhatsApp Business Platform and approved message templates, and we message people who agreed to hear from you. That is the safe way to automate WhatsApp.
Can my team still reply themselves?
Yes. Your team sees every chat in one inbox on phone or computer and can step in at any time. The system handles the repeat messages.
Does WhatsApp charge for these messages?
Meta charges a small fee for some messages that a business starts, and the rates depend on the country and the type of message. You see the expected cost in your plan before anything starts.
How long does setup take?
It depends on how many messages you need and which software you use. You get the exact timeline in writing after the free audit.